Telesales Representative-Nairobi
Job Description
We deliver high-quality general hardware and safety-wear products used in construction, manufacturing, home improvement, plumbing, and agriculture.
JOB SUMMARY
RequirementsMinimum of a Bachelor Degree in Sales & Marketing or Customer Service.Engineering Background with passion in Sales will be an added advantage Proven experience as a Telesales Representative or similar role in sales.Demonstrated success in meeting or exceeding sales targets over the phone.Strong proficiency with Tally ERP or similar ERP & CRM softwares.Quick to learn new product information & effectively communicate features & benefits.Exceptional verbal communication/written & interpersonal skills.Ability to stay calm, composed, & professional, even when handling rejection or difficult customers.Strong problem-solving skills with a focus on customer satisfaction.
REQUIRED SKILLS
Customer relations, Customer service, Marketing, Sales strategy, Market research, intelligence
REQUIRED EDUCATION
Bachelor's degree
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