Ecommerce Bookkeeper Needed for Shopify + Amazon Brand (QuickBooks Online + A2X)

We're a DTC home and wellness brand (think candles, diffusers, and a few wood home goods) doing about $3.2M in annual revenue, split roughly 60% on our Shopify store and 40% on Amazon (FBA). We carry around 30 SKUs and use a 3PL plus Amazon FBA for fulfillment.

Here's the honest situation: I've been doing the books myself in QuickBooks Online and I'm in over my head. Our Amazon deposits come in as these huge lump sums and I have no real idea how to split out the fees, refunds, and ad spend. Our COGS is basically a guess, so I genuinely don't know our true margin by channel. We're about 4 months behind, and our CPA already told me last year that the books were "not clean enough to file from" without a cleanup. I do not want a repeat of that.

What we need help with:

Clean up and catch up the last ~4 months in QuickBooks Online

Set up and run A2X to properly reconcile Amazon and Shopify payouts

Get COGS and inventory tracked accurately so I can see real margins

Monthly bank, credit card, and payout reconciliations

A monthly close with P&L, balance sheet, and ideally a channel-by-channel view

Deliver books each month that our tax accountant can actually file from

Our stack:

QuickBooks Online, Shopify, Amazon Seller Central, Stripe, PayPal, Gusto (payroll), and a 3PL. Open to adding A2X or whatever you recommend.

You're a great fit if you:

Have done bookkeeping specifically for multi-channel ecommerce sellers (Shopify + Amazon), not just general small business

Understand Amazon settlement reconciliation cold

Are accurate, reliable, and communicate proactively (I don't want to chase you)

A CPA or equivalent credential is a big plus — I'd rather pay more for someone I can trust with this

This would start with a cleanup project and move into an ongoing monthly engagement if it goes well. US-based preferred for timezone overlap.

Looking forward to hearing how you'd approach this.

— Jenna