Business Operations Analyst - Africa- CIMMYT

Job Description
1.Regional Reporting and Business Intelligence.

• Develop and maintain BSD regional dashboards, scorecards, and management reports.
• Extract, validate, analyze, and synthesize data from D365 and other institutional systems.
• Produce monthly, quarterly, and annual operational performance reports.
• Prepare executive presentations, briefing materials, and management updates.
• Develop reporting tools that provide visibility into operational performance, risks, trends, and opportunities.
• Support budgeting, forecasting, and operational planning exercises through data analysis.

2.Strategic Project and Action Management.

• Coordinate regional BSD projects and strategic initiatives.
• Maintain project trackers, action logs, milestone reports, and risk registers.
• Monitor progress against implementation plans and escalate delays where appropriate.
• Facilitate follow-up on management decisions and agreed action items.
• Support implementation of process improvements, system enhancements, and transformation initiatives.

3.Procurement Performance Monitoring.

• Monitor procurement cycle times, sourcing activities, and service delivery performance.
• Track LTAs, strategic sourcing initiatives, and procurement work plans.
• Analyze procurement spend and supplier performance trends.
• Monitor compliance with procurement procedures and documentation requirements.
• Identify opportunities for efficiency improvements and cost optimization.

4.Fleet Management Performance Monitoring.

• Monitor fleet utilization, maintenance costs, fuel consumption, and vehicle performance indicators.
• Support fleet lifecycle planning and replacement reporting.
• Track compliance with fleet procedures and regulatory requirements.
• Develop fleet performance dashboards and management reports.
• Identify trends and opportunities to improve fleet efficiency and reduce costs.

5.Travel Management Performance Monitoring.

• Monitor travel expenditures, travel service levels, and vendor performance.
• Analyze travel patterns and identify optimization opportunities.
• Support travel compliance reporting and performance monitoring.
• Develop travel-related dashboards and management reports.

6.Inventory and Warehouse Management Monitoring.

• Monitor inventory levels, stock movements, and warehouse utilization across the region.
• Analyze inventory turnover rates and identify slow-moving, obsolete, or excess stock.
• Track inventory accuracy and reconciliation results.
• Monitor warehouse compliance with institutional procedures and controls.
• Support reporting on inventory valuation and asset accountability.
• Identify opportunities to improve inventory management efficiency and reduce operational risk.
• Develop inventory and warehouse performance dashboards.

7.Training, Compliance, and Change Management.

• Track completion of BSD training programs across the region.
• Monitor adoption of new systems, procedures, and operational processes.
• Coordinate training, follow-up and compliance reporting.
• Support development and maintenance of user guides, SOPs, and operational documentation.
• Monitor implementation of audit recommendations and corrective actions.

8.Governance and Operational Excellence.

• Support regional governance forums and operational review meetings.
• Prepare management reports and meeting materials.
• Maintain departmental risk registers, issue logs, and action trackers.
• Support audits, compliance reviews, and management assessments.
• Lead process mapping and continuous improvement initiatives.
• Recommend operational improvements based on performance analysis.

9.Stakeholder Coordination and Leadership Support.

• Serve as a coordination point between country offices, regional leadership, HQ teams, and external service providers.
• Facilitate communication and information sharing across BSD functions.
• Support preparation of executive communications and leadership updates.
• Promote standardization of reporting and performance management practices across Africa.
• Act as a trusted advisor to the Regional BSD Manager by providing analytical support and recommendations on operational priorities and risks.

Requirements
• Bachelor's degree in business administration, Supply Chain Management, Operations Management, Data Analytics, Information Systems, Logistics, Finance, or a related field.
• Master's degree is an added advantage.
• Minimum 5 years of experience in business operations, supply chain, procurement, inventory management, analytics, project coordination, or operational excellence.
• Experience supporting regional or multi-country operations.
• Experience working with ERP systems, preferably Microsoft Dynamics 365.