CSAE - Enterprise Lite
Job Description
To support continued growth, they asked us to recruit a talented, goal-driven Customer Success Account Executive to join their team.
The ideal candidate has experience in the DevOps realm and a passion for creatively selling software products to executive-level decision-makers. This role includes maintaining as well as expanding the portfolio of 100+ accounts in the SMB, low mid-market, and enterprise. This is a high-cadence, managed-motion role—you’ll carry an annual quota weighted toward renewals (80%) and expansion (20%), ensuring customers get the most out of their product.
We are looking for a CS-minded seller who drives adoption, protects revenue, and grows healthy customers. Your accounts range from $1K–$50K ARR with a total addressable value between $10K and $150K. What you need to win: full license consumption, on-time renewals, multi-year conversions, and expansion revenue.
What YOU get to DO with this leading product company:
• Own a portfolio of 100+ accounts and run a disciplined cadence of engagement across renewal timelines, adoption milestones, and expansion.
• Drive full consumption of product, and ownership of sales process, management and ownership.
• Relationship development with technical and executive-level contacts in Fortune 500 customers
• Closing of expansion and renewal contracts for existing customers
• Quota attainment for assigned territory
• Maintaining customer, pipeline, and deal information in HubSpot
• Align with VP of Sales for territory strategy and plan of attack
• Working with Customer Success team to drive customer adaptation and expansion opportunities
What you NEED to SUCCEED in this challenging position:
• Minimum 5+ years of software sales experience, selling solftware products or solutions in SaaS environments.
• Experience driving product adoption and translating usage into renewal confidence and expansion conversations in a complex sales cycle
• Working knowledge of DevOps toolchains, CI/CD, database management, or application development workflows—or a strong willingness and aptitude to learn quickly
• Successful track record of sustained achievement of targets
• Successful opportunity management selling disruptive and transformative software
• Successful track record of executive-level (VP and C suite) relationship development
• Excellent communication skills both written and verbal
• HubSpot experience a plus
• Experience selling a DevOps and/or open-source product a plus
• Bachelor’s degree or equivalent experience
What is in it for YOU?
• Excellent Compensation Package includes salary and a generous bonus plan
• Remote First culture with potential for company-wide in-person gatherings
• Home office allowance, Meaningful equity
• Comprehensive health, vision, and dental benefits (country dependent)
• Generous paid time off and paid holidays 401k match program
• Growth opportunities within the company
Interested in this role?
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