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Engagement Delivery Lead (Technology) - Africa
KPMG Africa
Nairobi, KE
Full-time
Posted 2 days ago
Job Description
Engagement Delivery Lead (Technology) - Africa
KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. Our purpose is to inspire confidence and empower change. We have a notable Africa Footprint serving clients across the continent. KPMG One Africa refers to the KPMG firms in the Southern, East, and West Africa regions. These are comprised of 13 countries from the 3 regional clusters, i.e. Southern Africa: Botswana, Mauritius, Mozambique, Namibia, South Africa, Zambia, and Zimbabwe; East Africa: Kenya, Rwanda, Tanzania, and Uganda; West Africa: Ghana, and Nigeria.
Position Summary
The Engagement Delivery Lead is a Senior Manager-level role responsible for the day-to-day hands-on delivery leadership of individual technology transformation engagements within KPMG T&I's portfolio. While the Program Director holds overall programme accountability, the Engagement Delivery Lead is the primary on-the-ground delivery manager - managing teams, tracking delivery against plan, protecting scope, and maintaining the quality of KPMG's work on active client engagements. This role is the most operationally intensive delivery role in Block C and is central to KPMG T&I's ability to scale delivery volumes without margin erosion.
Key roles and responsibilities:
(a) Day-to-Day Delivery Management (65%)
▪ Manage the day-to-day delivery of assigned technology engagements - maintaining the delivery plan, tracking progress against milestones, and managing team workload.
▪ Lead delivery team stand-ups, sprint reviews, and weekly engagement reviews - ensuring tasks are completed on time and deliverable quality meets KPMG standards.
▪ Maintain an accurate and current RAID log for each assigned engagement - escalating risks and issues to the Program Director within agreed thresholds.
▪ Manage client stakeholder interactions at the project level - facilitating workshops, presenting deliverables, and managing day-to-day client relationships.
▪ Monitor engagement financials daily - tracking hours, expenses, and milestones against the approved budget and flagging variances immediately.
(b) Quality and Scope Management (25%)
▪ Review and approve all client-facing deliverables before submission, ensuring they meet KPMG quality standards and contractual requirements.
▪ Manage scope boundaries rigorously identifying out-of-scope requests early and escalating to the Program Director for formal change control.
▪ Coordinate with Architecture Leads (Block B) when technical design decisions arise during delivery, ensuring the solution does not deviate from the approved architecture.
▪ Enforce KPMG's delivery methodology and standards on all assigned engagements - using approved templates, governance frameworks, and reporting formats.
▪ Identify opportunities for asset and accelerator reuse from Block E to reduce delivery effort and improve consistency.
(c) Team and Capability Development (10%)
▪ Coach and develop junior team members (Managers and Consultants) on delivery management, client engagement, and technical skills.
▪ Provide feedback to the Portfolio Lead on resourcing gaps, team capability, and engagement-specific training needs.
▪ Contribute to KPMG T&I's delivery knowledge base - documenting lessons learned, delivery patterns, and engagement insights for the Block E asset library.
Academic/ Professional qualifications and Experience:
▪ Relevant degree in Technology, Business, Engineering, or a related field.
▪ PMP, PRINCE2 Practitioner, or Agile (SAFe, Scrum Master) certification preferred.
▪ Minimum 8 years of experience in technology delivery, with at least 4 years managing engagements in a consulting or systems integration context.
▪ Demonstrated experience managing technology delivery teams across cloud, platform, cybersecurity, or data and AI domains.
▪ Strong financial tracking capability - experience managing engagement-level budgets and forecasting.
▪ Experience working on multi-country or cross-border technology engagements in Africa preferred.
Technical competencies & Personal attributes:
Demonstrate and articulate KPMG values as well as proven capability in:
▪ Delivery discipline: rigorous about plans, milestones, RAID, and scope - does not let slippage accumulate.
▪ Team leadership: able to keep diverse delivery teams focused, motivated, and productive in challenging client environments.
▪ Client management: comfortable managing client stakeholders at project level - confident, transparent, and solution-oriented.
▪ Quality consciousness: sets and enforces high standards for KPMG deliverable quality and client satisfaction.
▪ Adaptability: able to manage multiple simultaneous workstreams and reprioritise rapidly when circumstances change.
▪ Commercial awareness: understands the link between delivery discipline and engagement profitability.
▪ Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
▪ Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
▪ Personal effectiveness - Excellent report-writing and presentation skills.
▪ People management - Leadership & management skills.
▪ Performance management - Be a performance manager to the team in line with performance management guidelines.
▪ Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements.
▪ Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.
We offer:
▪ An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
▪ Continuous learning and development.
▪ Exposure to multi-disciplinary client service teams.
▪ Unrivalled space to grow and be innovative.
▪ Opportunity for international travel.
If your career aspirations match this exciting opportunity,
please use the link below to apply:
Engagement Delivery Lead (Technology) – Candidate’s Summary.
Filling the link is mandatory for consideration alongside your application to talentrecruit@kpmg.co.ke quoting ‘Engagement Delivery Lead (Technology) . The role will be shortlisted on a rolling basis.
Please note that only shortlisted candidates will be contacted.
KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. Our purpose is to inspire confidence and empower change. We have a notable Africa Footprint serving clients across the continent. KPMG One Africa refers to the KPMG firms in the Southern, East, and West Africa regions. These are comprised of 13 countries from the 3 regional clusters, i.e. Southern Africa: Botswana, Mauritius, Mozambique, Namibia, South Africa, Zambia, and Zimbabwe; East Africa: Kenya, Rwanda, Tanzania, and Uganda; West Africa: Ghana, and Nigeria.
Position Summary
The Engagement Delivery Lead is a Senior Manager-level role responsible for the day-to-day hands-on delivery leadership of individual technology transformation engagements within KPMG T&I's portfolio. While the Program Director holds overall programme accountability, the Engagement Delivery Lead is the primary on-the-ground delivery manager - managing teams, tracking delivery against plan, protecting scope, and maintaining the quality of KPMG's work on active client engagements. This role is the most operationally intensive delivery role in Block C and is central to KPMG T&I's ability to scale delivery volumes without margin erosion.
Key roles and responsibilities:
(a) Day-to-Day Delivery Management (65%)
▪ Manage the day-to-day delivery of assigned technology engagements - maintaining the delivery plan, tracking progress against milestones, and managing team workload.
▪ Lead delivery team stand-ups, sprint reviews, and weekly engagement reviews - ensuring tasks are completed on time and deliverable quality meets KPMG standards.
▪ Maintain an accurate and current RAID log for each assigned engagement - escalating risks and issues to the Program Director within agreed thresholds.
▪ Manage client stakeholder interactions at the project level - facilitating workshops, presenting deliverables, and managing day-to-day client relationships.
▪ Monitor engagement financials daily - tracking hours, expenses, and milestones against the approved budget and flagging variances immediately.
(b) Quality and Scope Management (25%)
▪ Review and approve all client-facing deliverables before submission, ensuring they meet KPMG quality standards and contractual requirements.
▪ Manage scope boundaries rigorously identifying out-of-scope requests early and escalating to the Program Director for formal change control.
▪ Coordinate with Architecture Leads (Block B) when technical design decisions arise during delivery, ensuring the solution does not deviate from the approved architecture.
▪ Enforce KPMG's delivery methodology and standards on all assigned engagements - using approved templates, governance frameworks, and reporting formats.
▪ Identify opportunities for asset and accelerator reuse from Block E to reduce delivery effort and improve consistency.
(c) Team and Capability Development (10%)
▪ Coach and develop junior team members (Managers and Consultants) on delivery management, client engagement, and technical skills.
▪ Provide feedback to the Portfolio Lead on resourcing gaps, team capability, and engagement-specific training needs.
▪ Contribute to KPMG T&I's delivery knowledge base - documenting lessons learned, delivery patterns, and engagement insights for the Block E asset library.
Academic/ Professional qualifications and Experience:
▪ Relevant degree in Technology, Business, Engineering, or a related field.
▪ PMP, PRINCE2 Practitioner, or Agile (SAFe, Scrum Master) certification preferred.
▪ Minimum 8 years of experience in technology delivery, with at least 4 years managing engagements in a consulting or systems integration context.
▪ Demonstrated experience managing technology delivery teams across cloud, platform, cybersecurity, or data and AI domains.
▪ Strong financial tracking capability - experience managing engagement-level budgets and forecasting.
▪ Experience working on multi-country or cross-border technology engagements in Africa preferred.
Technical competencies & Personal attributes:
Demonstrate and articulate KPMG values as well as proven capability in:
▪ Delivery discipline: rigorous about plans, milestones, RAID, and scope - does not let slippage accumulate.
▪ Team leadership: able to keep diverse delivery teams focused, motivated, and productive in challenging client environments.
▪ Client management: comfortable managing client stakeholders at project level - confident, transparent, and solution-oriented.
▪ Quality consciousness: sets and enforces high standards for KPMG deliverable quality and client satisfaction.
▪ Adaptability: able to manage multiple simultaneous workstreams and reprioritise rapidly when circumstances change.
▪ Commercial awareness: understands the link between delivery discipline and engagement profitability.
▪ Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
▪ Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
▪ Personal effectiveness - Excellent report-writing and presentation skills.
▪ People management - Leadership & management skills.
▪ Performance management - Be a performance manager to the team in line with performance management guidelines.
▪ Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements.
▪ Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.
We offer:
▪ An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
▪ Continuous learning and development.
▪ Exposure to multi-disciplinary client service teams.
▪ Unrivalled space to grow and be innovative.
▪ Opportunity for international travel.
If your career aspirations match this exciting opportunity,
please use the link below to apply:
Engagement Delivery Lead (Technology) – Candidate’s Summary.
Filling the link is mandatory for consideration alongside your application to talentrecruit@kpmg.co.ke quoting ‘Engagement Delivery Lead (Technology) . The role will be shortlisted on a rolling basis.
Please note that only shortlisted candidates will be contacted.
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