Sales Development Representative (English C1)
Job Description
Candidates must be available to work Monday to Friday, aligned with U.S. business hours, within the following coverage window in Kenya time (EAT):
• 4:00 PM to 8:00 AM (EAT)
Please note that employees will NOT work the entire time window.
Work shifts will be scheduled within this range, depending on operational needs and team coverage.
About the Role
We are looking for a high-energy Sales Development Representative (SDR) to join a fast-paced, performance-driven environment. This role is focused on re-engaging previously lost or inactive clients through high-volume outbound outreach.
If you thrive in sales, objection handling, and hitting aggressive targets, this is the opportunity for you.
Key Responsibilities
• Make 300–400 outbound calls daily to re-engage former clients
• Identify and qualify new opportunities from inactive accounts
• Handle objections confidently and reposition service value
• Maintain accurate records of calls and outcomes in CRM systems
• Collaborate with the sales team to pass qualified prospects
• Consistently meet or exceed daily activity and performance targets
What Success Looks Like
• Consistent achievement of daily call volume targets
• Strong pipeline generation from reactivated clients
• High conversion rates from outreach to qualified opportunities
• Professional, persuasive, and high-energy communication
Requirements
• 1–3 years of experience in outbound sales, SDR, or similar roles (non-CSR)
• Proven experience handling high call volumes (150+ daily minimum)
• Strong objection-handling and persuasion skills
• Experience working in performance-driven environments
• Advanced English level (C1 or higher)
• Comfortable working with targets, KPIs, and metrics
• Reliable internet connection and home office setup
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