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Enterprise Account Manager
CloudPlexo
Nairobi, KE
Full-time
Posted 21 hours ago
Job Description
About CloudPlexo:
CloudPlexo is a global leader in cloud-native IT consulting, helping businesses unlock the potential of the technology to achieve agility, scalability, flexibility, and security. Recognised as an AWS Advanced Tier Consulting & Technology Partner, the company specializes in services such as Cloud Migration & Optimization, Cloud Security & Cybersecurity, Data Analytics & AI, and DevOps as a Service and others. By leveraging cutting-edge strategies, CloudPlexo helps enterprises achieve their IT and business transformation goals. With a commitment to empowering businesses worldwide, CloudPlexo drives digital transformation to deliver meaningful results.
Responsibilities
• Manage the sales cycle from prospecting to securing a deal
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Present products to prospective clients
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Negotiate agreements and keep records of sales and data
• Assist the organization's sales and growth efforts by contributing to new customer acquisition.
• Provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity.
• Identify and develop new business opportunities with client contacts.
• Generate and keep prospective client database updated
• Make cold calls for new business leads
• Support in writing new business proposals
• Maintain high knowledge of all product and service offerings of the company
Qualifications
• Possess strong communication and negotiation skills, and can engage with stakeholders at all levels
• Strong desire and business acumen
• Previous sales and account management experience
• Previous experience within the Software & Cloud services industry
• Articulate and well accustomed to a client facing role
• Exceptional negotiation, customer service, and interpersonal skills
CloudPlexo is a global leader in cloud-native IT consulting, helping businesses unlock the potential of the technology to achieve agility, scalability, flexibility, and security. Recognised as an AWS Advanced Tier Consulting & Technology Partner, the company specializes in services such as Cloud Migration & Optimization, Cloud Security & Cybersecurity, Data Analytics & AI, and DevOps as a Service and others. By leveraging cutting-edge strategies, CloudPlexo helps enterprises achieve their IT and business transformation goals. With a commitment to empowering businesses worldwide, CloudPlexo drives digital transformation to deliver meaningful results.
Responsibilities
• Manage the sales cycle from prospecting to securing a deal
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Present products to prospective clients
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Negotiate agreements and keep records of sales and data
• Assist the organization's sales and growth efforts by contributing to new customer acquisition.
• Provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity.
• Identify and develop new business opportunities with client contacts.
• Generate and keep prospective client database updated
• Make cold calls for new business leads
• Support in writing new business proposals
• Maintain high knowledge of all product and service offerings of the company
Qualifications
• Possess strong communication and negotiation skills, and can engage with stakeholders at all levels
• Strong desire and business acumen
• Previous sales and account management experience
• Previous experience within the Software & Cloud services industry
• Articulate and well accustomed to a client facing role
• Exceptional negotiation, customer service, and interpersonal skills
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