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Reception & Community Coordinator

Kanga Studio Nairobi
Nairobi, KE Full-time Posted 2 weeks ago

Job Description

Kanga Studio Nairobi is seeking a warm, organised and reliable Reception & Community Coordinator to join our growing team.

This is a client-facing role at the heart of our studio community. The successful candidate will be responsible for creating an exceptional experience for clients, supporting day-to-day studio operations, and ensuring the reception area runs smoothly and professionally.

Key Responsibilities

β€’ Welcome and check in clients

β€’ Manage reception and front-of-house operations

β€’ Respond to client enquiries in person, by phone and via WhatsApp

β€’ Support community engagement and client communication

β€’ Assist with bookings, scheduling and administration

β€’ Maintain a clean, welcoming and professional studio environment

β€’ Support events, workshops and studio activities

β€’ Ensure accurate client records and attendance tracking

β€’ Assist with operational tasks as required

We are looking for someone who:

β€’ Has excellent communication skills in English and Swahili

β€’ Is warm, professional and client-focused

β€’ Has strong attention to detail

β€’ Is organised and reliable

β€’ Takes initiative and works proactively

β€’ Is comfortable using technology and learning new systems

β€’ Thrives in a fast-paced environment

β€’ Enjoys working as part of a team

β€’ Is punctual, accountable and dependable

Previous experience in customer service, reception, hospitality, administration, wellness or community-focused roles would be advantageous.

Position Details

Location: Nairobi

Employment Type: Full-time

Salary: KES 28,000 – 38,000 depending on experience

Please note that this role includes early morning, evening and occasional weekend shifts.

Application Process

To apply, please email the following to recruitment@kangastudio.co

β€’ CV

β€’ Short cover letter outlining why you are interested in the role

β€’ Salary expectations

β€’ Earliest available start date

Applications close Friday 4 July 2026.
β€’ Please note that applications submitted through LinkedIn alone may not be reviewed.
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