Marketing Operations and Project Manager - Nairobi

Role Summary

We’re looking for a Marketing Operations & Project Manager to help drive the day-to-day delivery of our marketing and sales activity.

This is a hands-on role for someone who is highly organised, confident with marketing systems and genuinely excited by campaigns, content, leads and getting things launched. You’ll take ideas and plans and turn them into clear actions, timelines and workflows, making sure activity keeps moving and is delivered to a high standard.

The role does not involve closing sales or making sales calls. It is focused on marketing operations, campaign delivery, sales administration, content coordination, CRM management and project management.

About the Role

You’ll sit at the centre of our marketing and sales activity, helping to coordinate campaigns, content, email marketing, website updates, lead follow-up processes and day-to-day sales admin.

This role needs someone with a good marketing brain. You do not need to be a senior strategist, but you should understand core marketing concepts such as lead magnets, landing pages, email campaigns, newsletters, content calendars, audience segments and sales funnels.

You’ll also need to be comfortable with technology. You’ll be working across tools such as HubSpot, Mailchimp, WordPress, Asana and social/content platforms, so we’re looking for someone who is confident learning systems, solving problems and figuring things out when a process or platform is new.

Over time, there is scope for this role to develop into broader campaign ownership, supporting planning, delivery and performance improvements across marketing activity.

Key Responsibilities

• Manage marketing and sales projects, tasks, timelines and follow-ups

• Turn campaign ideas into practical plans, actions and workflows

• Coordinate email campaigns, newsletters and sales campaign activity

• Support the creation and delivery of landing pages, lead magnets and campaign assets

• Manage the sales inbox, triage enquiries and ensure timely follow-ups

• Keep HubSpot or CRM records, notes, tasks and pipeline/admin tracking up to date

• Coordinate content production across written content, video, website and social channels

• Maintain content calendars, SOPs, checklists and project workflows

• Liaise with freelancers, suppliers and internal team members to keep work moving

• Coordinate website updates and fixes, working with developers or designers where needed

• QA emails, campaigns, pages and content for links, formatting, tone, tracking and brand consistency

• Provide light reporting on campaign activity, sales admin, follow-ups and outcomes