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General Clerk Associate Representative - Provider Intake

The Cigna Group
Nairobi, KE Full-time Posted 1 month ago

Job Description

The job profile for this position is General Clerk Associate Representative, which is a Band 1 Professional Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

General Clerk Associate Representative

Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna has over 70,000 employees who service 85 million customer relationships throughout the world. The Cigna office in Kenya is as an operation hub servicing clients within the African and Global Markets.

We are looking for General Clerk Associate Representatives to join our growing Provider Intake Team at our Nairobi Office.

YOUR JOB

You are responsible for organizing efficiently and processing correctly the flow of incoming and outgoing electronic documents, faxes, claims, etc. Some of your tasks include:
β€’ Receiving and documenting claims within Intake and processing systems.
β€’ Sorting, processing and vetting of claims firsthand for claims payment.
β€’ File management and classification of data within our Claims Smart Indexing System.
β€’ Electronic transfer of received claims to the various platforms/BOBs.
β€’ Triaging the flow of provider claims/queries and GOP Requests on Salesforce
β€’ Indexing and managing the Intake provider claims and any other departmental tasks within stipulated TAT’s
β€’ Managing the different channels through which claims are received.
β€’ Any other tasks as allocated.

YOUR PROFILE
β€’ You speak and write fluent English.
β€’ You are accurate and pays attention to detail.
β€’ You can work with different systems and applications in your day to day.
β€’ You are organized and have excellent time management skills.
β€’ You can deal with confidential information with the utmost discretion.
β€’ You can accurately handle large quantities of electronic documents.
β€’ You thrive in a fast-paced environment and can prioritize set tasks accordingly.
β€’ You are optimistic and resilient.
β€’ You are a team player and can collaborate and engage with both your own team and with different teams.
β€’ You have graduated with a Diploma or Degree from a recognized institution

OUR OFFER
β€’ A challenging job in an international and growing enterprise.
β€’ A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
β€’ Competitive market salary conditions

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
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