Sales Development Representative (Call center)

Location: Nairobi (On-site)

🕐 Schedule: 4:00 PM – 1:00 AM (Nairobi Time)

💼 Employment Type: Full-Time

🌎 Language: English C1 (Fluent)
• Uncapped commissions per meeting booked 🎯

🎯 About the Role

We are looking for highly motivated, resilient, and results-driven SDRs to join our growing team!

As a Sales Development Representative, you will be the first point of contact with potential clients, responsible for generating opportunities, qualifying prospects, and booking high-quality meetings.

💡 If you thrive in fast-paced environments, love outbound sales, and enjoy building relationships—this role is for you!

🚀 What You’ll Do

📞 High-Volume Prospecting

✅ Perform daily outbound calls and outreach

✅ Execute multi-channel prospecting (calls, emails)

✅ Generate and qualify new leads

🎯 Sales Execution & Communication

✅ Handle cold calls with confidence and professionalism

✅ Identify client needs and create interest

✅ Overcome objections effectively

✅ Build rapport quickly and position value

📊 Pipeline Growth

✅ Schedule qualified meetings for the sales team

✅ Maintain CRM data accuracy

✅ Consistently meet and exceed KPIs

✅ Contribute to revenue growth and pipeline expansion

📚 Product & Market Knowledge

✅ Understand services, ICPs, and customer pain points

✅ Continuously improve scripts and messaging

✅ Deliver strong, persuasive communication

✅ Requirements

✔ 2+ years of experience in:
• SDR / BDR roles- experience selling services
• Cold calling / outbound sales
• Call center sales or appointment setting

✔ Strong experience with CRM tools (Salesforce, HubSpot, Apollo or similar)

✔ Advanced English (C1 – spoken & written)

✔ Strong understanding of sales processes and outbound strategies

✔ Resilience, persistence, and KPI-driven mindset

✔ Must be 21+ years old

🌟 What We’re Looking For

🔥 High energy and competitive mindset

💬 Strong communication & persuasion skills

🎯 Goal-oriented and performance-driven

⚡ Ability to thrive under pressure and targets