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Operations Lead (Kenya)

CITAM
Nairobi, KE Full-time Posted 1 month ago

Job Description

ABOUT THE COMPANY

A Community of Believers Impacting the World with the Gospel of our Lord Jesus Christ through the transforming Power of the Holy Spirit”

JOB SUMMARY

RequirementsMust be a born-again, mature Christian who conforms to the CITAM statement of faith.Bachelor’s degree in business administration, Media Management, Operations, or related field (Master’s preferred).At least 7 years’ experience in a similar role.Proven experience with relevant compliance standards.Strong background in financial monitoring, reporting, and cost management.Excellent rapporteur, policy management, and cross-functional coordination skills.Strong analytical and problem-solving abilities.In-depth understanding of operational processes in a multi-platform media environment.Excellent organizational and project management skills.Strong communication, reporting, and stakeholder management ability.Proactive, detail-oriented, and results-driven.

RESPONSIBILITIES

Develop and implement operational strategies that support organizational goals, efficiency, and sustainable growth across all departments.Streamline processes, standard operating procedures and operational workflows to maximize efficiency, minimize errors and improve service delivery.Oversee allocation, utilization and maintenance of physical and financial resources to ensure operational sustainability and cost-effectiveness.Ensure adherence to organizational policies, regulatory requirements and safety standards while managing operational risks proactively.Facilitate collaboration between content, technical, commercial and administrative teams to ensure smooth operations and alignment with strategic priorities of the media house.Track operational KPIs, prepare reports and provide insights for informed decision-making and continuous process improvement.Lead operational projects, infrastructure upgrades and facility management to support media production, broadcast, and administrative functions.Mentor, develop and motivate operational staff, fostering a culture of accountability, teamwork and excellence.Promote adoption of new tools, technologies and best practices to enhance operational efficiency, agility and impact.Model Christ-centered values in operational management, demonstrating integrity, accountability and alignment with ministry objectives.

REQUIRED SKILLS

Operative management, Financial analytics and forecasting, Performance monitoring and evaluation, Budgeting, financial planning, Office administration, management

REQUIRED EDUCATION

Bachelor's degree
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