FULLY REMOTE CSR JOB - LIVE CHAT ASSISTANT WANTED - TRAINING INCLUDED - USA ONLY

Headquarters: WEST VIRGINIA
URL: http://wvstateu.edu



As a Live Chat Operator, you will manage real-time online conversations via the school’s website and platforms, ensuring a warm, helpful, and professional digital presence. You'll play a vital role in providing accurate information, answering questions, and directing inquiries to the appropriate departments. This position requires strong written communication skills and a positive, team-oriented attitude.


Responsibilities


 
Respond promptly and professionally to live chat messages on our website


 
Answer general questions about school programs, admissions, campus life, and events


 
Provide accurate information and direct complex inquiries to the appropriate departments


 
Maintain a friendly, helpful, and inclusive tone in all written communication


 
Log conversations and frequently asked questions for internal team use


 
Collaborate with the Communications and Admissions teams to stay updated on current events and messaging


 
Ensure a warm and professional digital presence during all interactions


 
Stay organized and manage multiple conversations simultaneously


 
Learn and adapt to new software tools as required




To apply: https://weworkremotely.com/remote-jobs/wvsu-fully-remote-csr-job-live-chat-assistant-wanted-training-included-usa