T
Forward Deployed Engineer
TamuPOS
Nairobi, KE
Full-time
Posted 21 hours ago
Job Description
About TamuPOS
TamuPOS is an early stage venture building AI-native operating systems in East Africa. We are currently focused on hospitality and retail systems in addition to enterprise contracts across sectors.
About the Role
Forward Deployed Engineers (FDEs) lead development of multiple products in production alongside our merchants and enterprise clients. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with restaurant operators and merchant teams on the ground.
You will measure success through merchant adoption, production reliability, and field feedback that shapes the product roadmap. You’ll work closely with the founding team across product, engineering, and go-to-market.
This is our first FDE hire. The role is hybrid, based in Nairobi, with regular on-site visits to merchant locations.
In this Role You Will:
• Build and ship products fast — from first prototype to production — that merchants use every day
• Ship features and fixes using Claude Code as your primary development workflow
• Sit with merchants, learn their workflows, and turn what you see into product decisions
• Obsess over the product experience — if it’s not right, you don’t ship it
• Test every release before it reaches merchants — edge cases, device compatibility, payment flows, spotty connectivity
• Engage directly with clients — from SME restaurant owners to enterprise executives — to drive adoption, gather requirements, and build trust
• Codify what works into documentation, playbooks, and tooling that scales
• Share field feedback that shapes the product roadmap
What We Look For:
• Experience building and shipping software — side projects, production systems, or your own apps
• Comfort working with Claude Code or similar AI-assisted development tools, or a strong willingness to make it your primary workflow
• Ability to scope and deliver in ambiguous, fast-moving environments where you define the path forward
• An understanding of how products behave in real-world conditions — unreliable networks, shared devices, non-technical users
• Clear written communication — specs, bug reports, async updates across time zones
• Comfort doing sales, running demos, and closing merchants alongside technical work
• A generalist mindset — you move between product thinking, technical execution, and customer work without waiting for permission
• Based in Nairobi with familiarity with enterprise, restaurant and café landscape in Kenya
TamuPOS is an early stage venture building AI-native operating systems in East Africa. We are currently focused on hospitality and retail systems in addition to enterprise contracts across sectors.
About the Role
Forward Deployed Engineers (FDEs) lead development of multiple products in production alongside our merchants and enterprise clients. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with restaurant operators and merchant teams on the ground.
You will measure success through merchant adoption, production reliability, and field feedback that shapes the product roadmap. You’ll work closely with the founding team across product, engineering, and go-to-market.
This is our first FDE hire. The role is hybrid, based in Nairobi, with regular on-site visits to merchant locations.
In this Role You Will:
• Build and ship products fast — from first prototype to production — that merchants use every day
• Ship features and fixes using Claude Code as your primary development workflow
• Sit with merchants, learn their workflows, and turn what you see into product decisions
• Obsess over the product experience — if it’s not right, you don’t ship it
• Test every release before it reaches merchants — edge cases, device compatibility, payment flows, spotty connectivity
• Engage directly with clients — from SME restaurant owners to enterprise executives — to drive adoption, gather requirements, and build trust
• Codify what works into documentation, playbooks, and tooling that scales
• Share field feedback that shapes the product roadmap
What We Look For:
• Experience building and shipping software — side projects, production systems, or your own apps
• Comfort working with Claude Code or similar AI-assisted development tools, or a strong willingness to make it your primary workflow
• Ability to scope and deliver in ambiguous, fast-moving environments where you define the path forward
• An understanding of how products behave in real-world conditions — unreliable networks, shared devices, non-technical users
• Clear written communication — specs, bug reports, async updates across time zones
• Comfort doing sales, running demos, and closing merchants alongside technical work
• A generalist mindset — you move between product thinking, technical execution, and customer work without waiting for permission
• Based in Nairobi with familiarity with enterprise, restaurant and café landscape in Kenya
Interested in this role?
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