Learning and Development Officer

Company Description

AA Kenya is a leading mobility service provider in Kenya affiliated with the Fédération Internationale de l'Automobile (FIA). With a rich history spanning over 106 years, the organization has been instrumental in shaping the automobile industry in Kenya. It’s services include comprehensive driver training and Road Safety programs, issuance of International Driving Permits, Car Passports, vehicle inspection and valuation, technical training courses, and road rescue services. Additionally, the organization provides Driver Assessments and offers a variety of other mobility-related solutions to meet the diverse needs of motorists. AA Kenya is also actively engaged in the Tour and Travels sector, further broadening its portfolio of services in the transportation industry.

Job Summary

The Learning and Development Officer will establish and develop AA Kenya Training Centres as hubs of excellence that build the skills, knowledge and capability of employees, strengthen organizational performance and, over time, generate sustainable revenue by offering high-quality training services to external organizations and individuals.

Key Responsibilities:

1. Establishment and operationalization of staff training centre.

2. Learning Strategy and curriculum development.

3. Faculty & trainer Management.

4. Learning Resources and knowledge Management.

5. Training facilitation and delivery.

7. Financial Management and commercialization.

8. Monitoring, reporting and quality Assurance.

Minimum Requirements:
• Bachelor’s degree in education (Adult Education / Curriculum Development / Instructional Design), Human Resource Management, Business Administration or related field
• Certification in Learning & Development / Training, e.g. Training of Trainers (TOT) Certification
• Certification in e-learning platforms or Learning Management Systems (LMS) is an added advantage.
• At least 4 years’ experience in training, learning & development or capacity building.
• Proven experience in Designing and delivering training programs, conducting training needs assessments (TNA) and managing trainers.
• Experience in setting up or running a training centre or academy is a strong advantage.

Core Competencies and Skills
• Learning & Instructional Design – Ability to design and develop competency-based training programs, curricula, and assessment tools.
• Training Facilitation & Delivery – Strong facilitation skills to effectively deliver engaging and impactful training sessions.
• Strategic Thinking & Program Development – Ability to align training initiatives with organizational goals and develop scalable learning programs.
• Stakeholder & Trainer Management – Strong relationship management skills to engage, manage and collaborate with trainers and stakeholders.
• Monitoring, Evaluation & Reporting – Ability to assess training effectiveness and generate data-driven insights and reports.
• Knowledge Management & Content Development – Capability to develop, organize, and manage training content and knowledge-sharing systems.
• Financial & Commercial Acumen – Ability to manage training budgets and support revenue generation through training services.
• Digital & Technical Skills – Proficiency in learning technologies, e-learning platforms, and data analysis tools.
• Project Management – Ability to plan, coordinate, and deliver multiple training programs within timelines and budgets.

AA Kenya is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Please note that only shortlisted candidates will be contacted.